Troubleshooting

Why am I not retrieving data for metric X?

  • While we strive to support every available chipset, there are times when manufacturers or OEMs do not expose certain system files to us. As a result, there are some devices where we cannot show GPU statistics.
  • If the GameBench Service crashes on the device, CPU, Memory, and Network usage may not record. If this occurs, simply reboot the device and then restart profiling.
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Last updated on 1st Feb 2018