User Management

Company administrators can manage users, invite new team members, and control permissions from the My Company > Users tab.

User List

The Users page displays all users in your company with the following details:

Column Description
User Email address and display name
Role The user’s company-level role
Creation Date When the account was created
Last Login Most recent login date
Prevent session recording? Toggle to prevent this user from recording sessions

Use the search box to filter users by username. Check Include deleted users to show deactivated accounts.

Inviting a New User

Click Invite new user to open the invitation form.

1. Email Address

Enter the email address of the person you want to invite.

2. User Permissions

Select a company-level role:

Role Description
User Can record and upload sessions
Collection and session admin Can manage collections and sessions
Company admin Full access to company settings, users, and licenses

3. Collections

Choose which collections the user should have access to, and set their role within each collection:

Collection Role Description
viewer View and search sessions
editor View, edit, and search all sessions
manager Full access including collection management

Use the Role for selected dropdown to set the role for all checked collections at once.

4. Send the Invitation

Click Send invitation to email the invite, or Copy invitation link to share the link manually.

Pending Invites

Click View pending invites on the Users page to see invitations that haven’t been accepted yet. You can resend or revoke pending invites from this page.

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